About Your Library Card

You probably already know that having a library card means getting access to over 400,000 titles in our collection. But it also means digital downloads and streaming, access to wireless hotspots, dozens of online research and learning services, and our Library of Things, which includes a growing collection Kindle eReaders, instruments, and much more. There are also no late fees, signup fees, or program fees. If you’re a local, the only time you might see a fee is if an item was lost or severely damaged while in your care. The more content you use, the bigger the value you get!

Getting a Card

There are several different kinds of library cards offered and some have specific requirements to qualify. Different types are discussed in the Card Types box on this page. A regular, Full Service library card gets you access to everything the library has to offer in physical and electronic form. It allows for up to 21-day loan and renewal periods for up to 60 items at a time and allows for 25 active holds. In order to qualify for a Full Service Card you must be a resident of Jackson County and present two pieces of identification along with your application. If you do not have the required identification you may receive a Temporary Card which allows you to borrow two items and return with identification later. 

Examples of proof include:

  • Driver’s license
  • County tax bill
  • Utility bill/bank statement with your physical address

Get all the details in the Circulation Policy.

Non-Residents may also apply for a library card that provides full library access to everyone in their household. There is an annual fee for this type of card.

Using Your Card

Once you have your library card you can use it to borrow items from our extensive collection, reserve meeting rooms, and even get discounts at special events. You’ll want to know your card type, as different services are available for different cards as described in the Library Card Types listing below. In general here are some tips that apply to most library services:

  • Held physical materials will be available for pick up for 7 days.
  • Most materials have a 21-day checkout, except magazines, hotspots, and some other special items.
  • RCC materials can be checked out with a JCLS card, but will accrue late fees.

Card Types & Applications

Full Service

A Full Service card is your all-access pass to the library and its numerous resources, be they physical or electronic. It is designed for Jackson County residents who are checking out materials for their personal use.

Minors will need authorization from a parent/guardian before receiving a Full Service card.

eCard

Do you want to use our e-resources, including downloadable books, audiobooks, music and online databases, but can’t make it to the library to get a card? You’re in luck! We’re pleased to offer a virtual library card for those of you who only wish to check out electronic media.

Fill out the form below to start browsing the collection!

An eCard card is exclusively for use of the electronic resources offered by Jackson County Library Services, such as Library2Go, Hoopla, and our online databases. This card cannot be used to check out items in the library—in order to do that, you will need to obtain a physical library card by coming in-person to a branch and presenting your identification and proof of residency.

If you already have a JCLS library card, then you already have online access, therefore, you need not apply for an eCard.

Organization Card

Organizations with a governing board in Jackson County can apply for a card with full borrowing privileges and a six-week loan period. They cannot be used to access subscription databases or for ILLs. They expire annually on the issue date.

Non-Resident

If you do not live in Jackson County, but still want access to all the services offered by the Library, this is the card choice for you. You will need to establish proof of identity and address. This is the only card type with an annual fee.


Frequently Asked Questions

How do I get a Library Card?

Print out a library card application online and take it to your local library or come in and fill one out and present it at any of our branches, along with two pieces of identification, one of which shows your current address, such as:

  • Driver’s license
  • County tax bill
  • Voter registration card
  • Piece of official mail with current postmark

If you are 18 or older and you cannot produce identification with a current address at the time of registration you will be issued a Temporary New Resident card which permits you to borrow two items at one time until you can complete the process to receive a full service card.

If you are not a resident or own property in Jackson County you may apply for a Non-Resident Card.

What happens if I lose my card?

Notify your library immediately so that your card may be voided, relieving you of responsibility for any additional materials borrowed with it.

How many items may I check out?

Borrowing limits vary by card type:

Full Service Card: Sixty (60) items may be borrowed simultaneously. Some materials, such as DVDs and magazines, have more restrictive borrowing limits.

Temporary New Resident Card: Two (2) items of any type of circulating material may be borrowed simultaneously.

How long may I keep materials?

Each loan period is 21 days, with the exception of magazines and DVDs, whose borrowing period is 7 days. Interlibrary loan periods are determined by the lending library, and the due date will be specified on the slip accompanying the book. Materials will not be due any day that your home library branch is closed, either because of the branch schedule or for a holiday.

Are any materials still subject to overdue fines?

The new policy covers materials owned by Jackson County Library Services. Materials owned by Rogue Community College and checked out at a Jackson County Library branch will still be finable.

How much are fines for overdue materials?

There are no overdue fines on library materials. However, if an item is out for more than 21 days past the due date, the library will assume it is lost and replacement costs will be charged.

May I renew an item?

Yes, nearly all materials are renewable for two borrowing periods beyond the original 21-day borrowing period. Exceptions include magazines and some special DVD collections and items that are on hold by another customer. You can renew online through the Library Catalog by clicking on patron account and then items out. You will need your password. You can also renew by calling any open branch or in person at the library. Please have your library card number when calling.

May I renew an Interlibrary loan item?

Interlibrary Loans may be renewed only with prior approval of the owning library. Call 541-774-6421 to inquire about renewing Interlibrary Loan materials

Must I return items to the branch at which I checked them out?

You may return items to any Jackson County Branch Library, or to the Rogue Community College Library.

May I use someone else’s card?

Cards are non-transferable. You may use someone else’s card ONLY if you are checking out materials on their behalf. The cardholder must contact the library to make arrangements ahead of time

What happens if I lose or damage an item?

You will be asked to pay for damages or the full replacement cost at the discretion of library staff

What happens if I don’t pay replacement cost fees?

If overdue items are not returned within 21 days the library assumes they are lost and sends a bill which includes fines and replacement costs of the material. Unpaid accounts of $25 or more will be forwarded to our materials recovery agency when they are 60 days past due, and a non-refundable $10 service charge will be added to your account.

May children have their own library cards?

Yes, children of all ages may have their own card. When applying, children and teens 17 and younger will need to have a parent or guardian present, and the parent or guardian will need to present identification and documentation (described above) proving residency OR payment of property taxes in Jackson County. Parents may choose a Parent Restricted card which limits the number of items their child can borrow to two at a time. Parents are responsible for any charges incurred on a child’s card.

Can I check my account online to see what I have checked out or the status of my hold request?

Yes. Go to the Library Catalog and click on “Log In” in the upper right then enter your library card number or username and PIN/password. If you don’t remember one or both of these items, you will need to stop by any branch library with identification so we can assist you in resetting your PIN/password.

What if I recently moved to Jackson County and do not yet have proof of residency?

New residents to Jackson County may register for a temporary library card by presenting a completed library card application and two pieces of identification at any JCLS branch. The temporary card expires in 60 days and may be upgraded to a full service card when the cardholder provides proof of residency within Jackson County. The temporary cardholder may access all library services but will be limited to borrowing two items at a time. Renewal of a temporary card maybe approved by the Branch Manager on a case-by-case basis subject to any unique facts and circumstances.

I don’t live or own property in Jackson County but want a full-service library card because there is a branch close to my house. Do you have any options for me?

Non-Residents cards are available to persons living outside of Jackson County who do not meet the residence/property ownership qualifications for full service cards, but who wish to have the privileges of the full service borrower. Non-residents must establish proof of identity and proof of address. The fee for the Non-Resident Card is $100 per year, or $25 for three months, per household initially and will be reviewed annually. Every person in the household may have a library card for the single fee. “Household” means a group of individuals who comprise a family unit and who live together under the same roof. There is no reduction in the fee for small households. The fee is not refundable and cannot be prorated.

Why did you make this new non-resident library card policy?

Prior to this policy change, non-residents could only access Jackson County Library Services through borrowing arrangements with Klamath County or Siskiyou County or with a Limited Service library card until they provided proof of residency in Jackson County. This change permits non-residents to have a Full Service library card to access Jackson County Library Services.

I understand the non-resident card fee covers people in the same household. Can you provide further clarification on who would be eligible for the card once the fee is paid?

“Household” means a group of individuals who comprise a family unit and who live together under the same roof. Jackson County Library Services will issue a library card to each family member living at the same address when the household pays the non-resident fee. This includes both immediate and extended family members. People who are not part of the family unit would not be eligible for their own card.