Greetings! We are the Digital Services team at JCLS: Laura Irwin, Leia Pastizzo, Nicole Vukcevic, Christopher Davis, Luntha Tahuna, and Eric Molinsky. We are here to help you with all of your digital services needs. This includes, but is not limited to, Library2Go, Hoopla, and Overdrive. Our home base is the Medford Library and we are available by phone and email and are happy to schedule one-on-one appointments over Zoom. We look forward to seeing you and helping you with your technology-related questions, bewilderment, concerns, and fears.
Reach us at digitalservices@jcls.org, by phone at 541 734-3990, or use the Request Help form below to ask a question.
Self Help Guides
- Learn how to sign up for Libby/Library2Go
Libby Basics for Android & Apple
- Learn how to browse, search, borrow, and download titles from Libby on your Android and Apple devices.
Borrow for Kindle Paperwhite (Library2Go)
- Learn how to borrow books through Library2Go for your Kindle Paperwhite.
Borrow for Kindle Paperwhite (Libby)
- Learn how to borrow books through the Libby app for your Kindle Paperwhite.
Borrow for Kindle Paperwhite Video Tutorial (Library2Go)
- Learn how to borrow books through Library2Go for your Kindle Paperwhite.
Library2Go Signup (Video Tutorial)
- This is a video tutorial for signing up to Library2Go on desktops and laptops.
Library2Go Basics (Video Tutorial)
- This is a video tutorial for using the basic features on Library2Go on a desktop or laptop.
- Learn how to sign up for Hoopla Digital.
- Learn how to browse, search, borrow, and download titles from Hoopla Digital on your Android device.
- Learn how to browse, search, borrow, and download titles from Hoopla Digital on your Apple device.
- Learn how to sign up for Hoopla Digital on an Android or Apple device.
- Learn how to sign up for Hoopla Digital on your desktop or laptop.
Hoopla Basics Video Tutorial for Laptop or Desktop
- Learn how to browse, search, and borrow titles from Hoopla Digital on your laptop or desktop.
Hoopla Basics Video Tutorial for Android
- Learn how to browse, search, borrow, and download titles from Hoopla Digital on your Android device.
Hoopla Basics Video Tutorial for iPhone/iPad
- Learn how to browse, search, borrow, and download titles from Hoopla Digital on your iPhone or iPad.
- How to Print from the Web: This tutorial shows six different ways to print off information, text, images, etc. from websites.
- What Can I Do with 5 GB of Wireless a Month: With regard to our JCLS Connect program, this document explains common types of data consumption and internet usage behavior.
Latest Posts
- Databases Are Cool! No, Really!
In which Ellie shows off some of the amazing free digital resources JCLS subscribes to so you don’t have to. - What is Bluetooth?In which Leia provides some history and background on Bluetooth technology.
- Managing Your Amazon Content and DevicesIn which Laura shares how to take advantage of the Library’s digital collection for Kindles.
- Email Safety: Recognizing a Phishing ScamIn which Nicole shares common “red flags” to watch for in your email inbox.
- Overdrive ChangesIn which David offers a guide to Overdrive users regarding changes to the app.
