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Tax Help

2020 Tax Season

The Jackson County Libraries are here to help you during the 2020 tax season. As a cost-saving measure, the IRS now provides libraries with only the basic forms, and the Oregon Department of Revenue no longer provides forms to libraries.

IRS forms 1040, 1040A, 1040EZ and instruction booklets will be at all the branch libraries as supplies are available. Public Internet computers are available to print out forms and instructions from the IRS website and the Oregon Department of Revenue website. Printing cost is .10 per page. It is also possible to order forms and publications to be sent to your home. Library staff cannot give tax advice. But staff can assist you in finding forms and publications and can help you contact the tax agencies for assistance. Staff can also help locate local tax assistance.

Forms, publications, and assistance are available through the IRS and Oregon Department of Revenue offices located in Medford:

IRS Tax Assistance Center

960 Ellendale Drive
Medford, OR 97504
Phone 541-282-1350
Monday – Friday 8:30 a.m. – 4:30 p.m. (closed 12:30 – 1:30)

Oregon Department of Revenue District Office

3613 Aviation Way, Suite 102
Medford, OR 97504
Phone 541-858-6500
Monday – Friday 8:00 a.m. – 5:00 p.m.

You can order forms and publications from the IRS and Oregon Department of Revenue websites (see links below). You can also order forms by telephone:

IRS Forms and Publications: Website Phone 1-800-829-3676 TTY/TDD 1-800-829-4059

Oregon Forms and Publications: Website Phone 1-800-356-4222

If you have questions about finding forms, publications, or assistance, you can contact one of the Library’s Reference Centers:

Medford Branch Library Reference: Phone 541-774-8689 Email

Ashland Branch Library Reference: Phone 541-774-6996 Email

Local Assistance with Tax Preparation

Free Income Tax preparation and electronic filing for low or moderate income taxpayers of any age is offered by the AARP Foundation at the following locations starting February 1 and ending April 15, 2020. You do not have to be an AARP member for this service.

Talent Library

101 Home Street, Talent, OR
Monday: 12:00–4:00 PM
Thursday: 12:00–4:00 PM

White City Library

3143 Avenue C, White City, OR
Thursday: 9:00 AM–4:30 PM

Medford Senior Center

510 East Main Street, Medford, OR
541-772-2273 | By Appointment Only
Tuesday: 9:00 AM–1:00 PM; Thursday: 9:00 AM–1:00 PM

Rogue Valley Mall

1600 N. Riverside Ave, Medford, OR
Walk-ins Welcome
Monday: 9:00 AM–4:00 PM; Wednesday: 9:00 AM–4:00 PM
Thursday: 12:00–1:00 PM; Saturday: 9:00 AM–2:00 PM

Eastwood Baptist Church

675 N Keene Way Dr, Medford, OR
Walk-ins Only; Do not call Church
Wednesday: 9:00 AM–12:00 PM; Friday: 9:00 AM–12:00 PM

The Grove

1195 E Main St, Ashland, OR
Walk-ins Only; Do not call Parks Department
Wednesday: 9:00 AM–3:00 PM; Friday: 9:00 AM–1:00 PM

FSA Rogue River Morrow Heights

176 Wards Creek Road, Rogue River, OR
541-471-3605 | Self-service Site
Friday: 9:00 AM–1:00 PM

Rogue River Multi Service Center

132 Broadway Street, Rogue River, OR
541-956-4450 or | By Appointment Only
Tuesday: 9:30 AM–2:00 PM

IMPORTANT! You must bring a picture ID, all Social Security Cards, your 2019 Tax Returns, W-2’s, 1099’s, and all other income and expense records that will be used in filing the Tax Return. You also will need information on Health Insurance Coverage and the income earned by any of your dependents. For Joint Filing, both spouses should be present.