Social Services
Our libraries are in a unique position in our community, with lowered barriers for patrons to utilize our services. We want to create an environment where we are not penalizing, criminalizing, or stigmatizing poverty, which will allow our libraries to be truly accessible and welcoming for all. To better facilitate this, the library has a full-time social worker on staff as a resource for children, teen, and adult patrons seeking support and referral to resources that address mental health challenges, food or housing insecurity, and more.
Our social worker is available on weekdays at the Medford branch and there is always a resource specialist on-hand during Medford’s open hours.
Library Services
The library is pleased to offer referrals for help with the following services:
- Affordable Housing Applications
- Shelter/ Temporary Housing
- OHP/ Healthcare Marketplace Assistance
- Addiction/ Recovery Assistance
- Help to file unemployment
- Reemployment Guidance
- SNAP Sign Up

Outside Services
Find the help you are looking for with resources for food, housing, health care, child care, and more from many great outside service providers.
Food & Housing
Health Care
Other Resources
- Apply for Employment Related Childcare
- Federal Lifeline Assistance Free Phone
- Know Your Rights if you are Experiencing Homelessness
- Jackson County HHS Crisis Hotline: (541) 774-8201

Contact our Social Worker
Need assistance, or didn’t find what you are looking for? Reach out to our amazing Social Worker, Haylie Courtney.