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Volunteer Services

A place for all things volunteer-ish

Volunteer Services Policy

Adopted by the Jackson County Library District Board on September 10, 2015

Volunteering for Jackson County Library Services (JCLS) can be a rewarding and exciting experience. Volunteer time, energy and goodwill are invaluable assets to the Library because volunteerism enhances the Library’s ability to fulfill its mission by providing opportunities for direct public participation in library services. Volunteerism also strengthens and deepens the Library’s relationships throughout the community. Volunteer opportunities offer citizens a way to contribute to the community, fulfill personal goals, achieve a sense of satisfaction, and learn more about the Library.

Volunteers assist in enriching programs and expanding services.  Volunteers are not used to replace paid employees, and volunteers receive no compensation or benefits from JCLS.  Volunteers support library operations with:

  • shelving and shelf-reading,

  • assisting staff with regular and special programs and projects,

  • preparing books for circulation,

  • book mending, and

  • providing patrons with library service and resource directions.

Volunteer recruitment is conducted without regard to age, race, creed, color, national origin, religion, marital status, sexual orientation, gender, physical appearance, socioeconomic level, education level or any other legally protected characteristic.

All transactions between library users and staff or volunteers are strictly confidential. Volunteers are required to uphold this policy. This includes any information about materials a patron has looked at, asked for, requested or checked out. Volunteers do not work at the circulation desk, access the patron database or answer reference questions. Off-shift volunteers may not have access to non-public areas.

Volunteers are expected to conduct themselves in the same manner as Library staff and must adhere to the policies and practices established regarding work schedule, attendance, conduct, performance, safety procedures, proper attire, etc. Volunteers can be released from volunteer duties at any time at the discretion of the Library. 

To encourage volunteerism and to ensure a positive experience at the Library, the Library will:

  • Provide a staff person designated to administer the volunteer program

  • Provide written position descriptions and procedures for all volunteer tasks

  • Ensure that all volunteers serve in positions that reflect their skills and interests while meeting the needs of the Library

  • Where necessary, provide orientation and training to prepare the volunteers to perform their duties

  • Provide volunteer supervision in accordance with sound supervisory practices and library policies

  • Maintain accurate volunteer demographic data, including hours worked

  • Exhibit the Library’s appreciation for work performed through a regular recognition program.

Individuals interested in volunteering at the Library must fill out an application. Candidates will be accepted based on the Library’s project and programmatic needs matched with the candidates’ qualifications to meet those requirements as determined during the selection process. The Library may not accept every volunteer application. All volunteers age 18 and over must submit to an interview and background check. This process, at a minimum, includes a criminal background check and a sex offender registry check.

Each volunteer has an on-site supervisor and is required to follow the work procedures established by that staff member. The supervisor is responsible for management and guidance of a volunteer’s work, establishing a work schedule and tracking hours, and is available for guidance and assistance. All volunteers should keep their supervisor informed of their projects and work status, and of any schedule changes.

While volunteering allows individuals to provide support and assistance to JCLS, volunteering for the organization does not imply potential employment with the library.