Adopted by the Jackson County Library District Board on June 4, 2015
Jackson County Library Services (JCLS) provides people with access to a wide variety of services including the ability to:
JCLS has several registration options designed to meet the needs of Jackson County residents, property owners, neighbors and visitors. Borrowing privileges and limits will depend upon the option selected at registration.
JCLS Resident Full Service Library Card
Full Service library cards are free to all residents and persons paying property taxes in Jackson County. Residents 18 and older may register for full service library card by presenting a completed library card application and two pieces of identification at any JCLS branch. One piece of identification must show the resident’s current address.
Those 17 and younger will need to have a parent or guardian present who will need to provide identification and documentation. Parents or guardians are responsible for any charges incurred on a child’s card. Parents may choose a parent-restricted card for their child that limits the number of items their child can borrow.
Temporary Library Card
New residents to Jackson County may register for a Temporary library card by presenting a completed library card application and two pieces of identification at any JCLS branch. The temporary card expires in sixty days and may be upgraded to a Full Service card when the cardholder provides proof of residency within Jackson County. The Temporary cardholder may access all library services but will be limited to borrowing two items at a time. Renewal of a temporary card may be approved by the Branch Manager on a case-by-case basis subject to any unique facts and circumstances.
Non-Resident Library Card
Non-Resident cards are available to persons living outside of Jackson County who do not meet the residence/property ownership qualifications for full service cards, but who wish to have the privileges of the full service borrower. Non-residents must establish proof of identity and proof of address.
The fee for the Non-Resident Card will be set initially at $100 per year, or $25 for three months, per household. The fee will be reviewed annually. Every person in the household may have a library card for the single fee. "Household" means a group of individuals who comprise a family unit and who live together under the same roof. There is no reduction in the fee for small households. The fee is not refundable and cannot be prorated.
Homebound Library Card
Homebound cards are issued to full service cardholders who are part of JCLS Outreach to Homebound Program. Homebound cards permit the same borrowing privileges as full service cards. To accommodate the nature of the outreach service and delivery cycle, however, items are checked out until the next scheduled delivery date.
Branch/Department and Training Cards
Branch/Department and Training cards are issued to authorized JCLS staff as needed in direct connection with staff persons’ job responsibilities.
Acceptable forms of proof of identification, residency and property ownership include but are not limited to the following:
Children and teens 17 and younger will need to have a parent or legal guardian present, and the parent or guardian will need to present acceptable proofs of identity and residency or property ownership.
Members with a Full Service card may borrow up to sixty items simultaneously. Some materials, such as DVDs and magazines, may have more restrictive borrowing limits. Members with a Parent Select card or Temporary card may borrow 2 items of any type of circulating material simultaneously.
Members are responsible for all material checked out on their library card. Parents are responsible for all material checked out on their child’s card. If a card is lost or stolen, the member is responsible for all items checked out prior to the date the theft or loss is reported directly to a library staff person. Limits may be placed on a member’s borrowing privileges if the member has excessive charges and/or overdue materials.
All JCLS materials circulate for 21 days, except for DVDs, and magazines which circulate for 7 days. Materials checked out to homebound members are checked out until the next scheduled delivery date.
All borrowed materials may be returned to any JCLS library location, at any time, regardless of where the materials were borrowed.
Materials may be renewed at the library, over the phone, or by logging into the member’s account online. Most materials are renewable for two borrowing periods beyond the original borrowing period. Exceptions include magazines and items that are on hold by another member.
Renewal of Interlibrary Loan Materials
Interlibrary Loan materials may be renewed only with the prior approval of the lending institution. The member or librarian must contact the JCLS Interlibrary Loan department to request renewal prior to the “renewal request” date listed on the Interlibrary Loan item.
Placing a Hold
Members may place a hold request on most items located at any JCLS Branch, with the exception of reference materials and special materials, such as pamphlets, maps, sheet music and any other items designated as non-holdable in the JCLS Catalog. Members may place hold requests by logging into their account or in person at the library. Members may have a maximum of 25 items on hold simultaneously regardless of material type or format.
Picking up a Hold
Members will be notified that a hold is awaiting pick-up. Items not picked up by the member or authorized representative before the hold expiration date will be returned to circulation.
JCLS materials and interlibrary materials that are kept beyond their due date will incur overdue charges. Overdue charges begin accruing on the first day after the due date up to the maximum charge per item. Daily fines are charged at a daily rate established in current JCLS Fee Schedule.
Members with an item overdue for 14 days or longer, or with charges of more than $10 will be blocked from checking out additional materials and from using public Internet stations in the library. The library assumes that the item is lost when it is 45 days overdue. The library will send the member a bill that includes overdue fines and the replacement cost of the item.
Long overdue accounts may be sent to a collection agency and charged an additional fee of $10. Outreach member accounts do not generate overdue/hold notification or accrue fines, and are excluded from collections.
Lost or damaged materials
Members will be charged for lost materials or damaged materials. The member may request a refund if they return the lost item within six months and the item is still in good condition. Decisions to refund the lost material charge will be made on a case-by-case basis subject to the unique facts and circumstances of the incident.
Lost or Damaged Library Card
There is a fee for replacing a library card, which has been lost or damaged beyond use. The fee is included in the current JCLS Fee Schedule.
Interlibrary Loan Services
The non-refundable fee for each Interlibrary Loan search is set forth in the current JCLS Fee Schedule.